Project Manager | Service Manager | PMP | ITIL | PRINCE2® | Agile | 8 years managing international projects | GxP
More About MeI have over 16 years of experience in IT. My Background is in IT but working in different industries. I am a team player with excellent communication skills in Spanish and an advanced level of English.
I have 8 years of experience managing international projects with project management methodologies and I have applied them to several projects and experience with global teams and multi stakeholders.I aim to manage Global Projects applying my knowledge and experience, as Service Manager, Project Manager or IT management in general.
PMP, Agile, ITIL, Scrum Master, Prince2, Cloud,.
This is my experience....
Oct 2019 - Aug 2020
-Managing the implementation process, integration and planning the project regarding the time constraints and scope.
-Change management regarding the process.
-Working with global teams in multi sites.
-Managing the migration from Microsoft to Google Suite.
-Managing the migration of devices.
-GxP environment.
-Project in a complex and multi stakeholder environment.
Jan 2014 - Oct 2015
-Supervising the development, implementation process checking cost, time and scope in multi projects.
-Interacting with business teams and technical stakeholders to understand requirements needs.
-Managing implementation Router/switch/Wireless OT security environment.
-Manage security projects and provide expert guidance on security matters for other IT projects.
-Managing the integration Citrix environment.
-Managing the Implementation with devops teams in AWS environment, PaaS and SaaS delivery.
Aug 2018 - Dec 2018
-Supervising the implementation process, and planning the project in time constraints, cost and scope.
-Experience of working with the GMP environment.
-Interacting with business teams to change management to understand requirements needs.
-Working with stakeholders and global teams.
-Supporting during software deployment with and post go-live activities, regarding different methodologies with different teams as Devops, QA Team and tester Team. (SDLC)
-Coordinate a team (12 people).
Nov 2017- May 2018
-The project consisted of portfolio management in a solution to implement, deploy Virtual Workspaces based on Citrix technology.
-Managing the development and implementation process checking the time constraints, cost and scope.
-IT services with best practice ISO 27001 standards.
-Creating VDI infrastructure in Devops environment in the Data Centre.
-TAM (Technical Account Manager).
-Managing Cyber Security in cloud vdi and cloud environment.
-Managing the implementation different modules SAP ERP, SAP CRM, SAP FI in SAP System.
-Coordinate a team (5 people).
Mar 2017 - Sep 2017
-Strategic Partnering to create a Client Appointment website for a private health company in cloud by AWS.
-Project Planning and managing project operational parameters
-Integrating and implementation API Manager by IBM.
-Responsible for the implementation of service life cycle management.
-Coordinate communication between different departments.
-Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identied risks.
-GxP environment.
-Coordinate teams and support the project Infrastructure (5 people).
Manage security projects and provide expert guidance on security matters for other IT
-Coordinate a team (5 people).
-Coordinating and managing the implementation SAP ERP in Cloud environment.
Sep 2015 - Mar 2017
-Managed the implementation process, development, and planning in EMEA/LATAM/USA with stakeholders and third parties.
-Multi projects in parallel in different Data Centres.
-Defining operational elements such as change, demand management, BAU operations and minimizing downtime.
-Coordinate communication between Devops teams.
-Generate reports and documentation.
-Manage and coordinate operational components of incident management, including detection, response and reporting.
-Coordinate a team (5 people).
Mar 2013 - Jul 2015
-Execute and manage the delivery of the project deliverable as per the project plan.
-Implementation and analysis of new technologies and identification of process improvements leading IT Governance projects to a simplified scope.
-Identify performance gaps, analyze root cause and challenge productivity and quality measurements to improve operational performance.
-Negotiates key SLAs/OLAs, as needed and gets them approved.
-Manage and identify risk tolerances, recommend treatment plans and communicate information about residual risk together IT CyberSecurity.
-Network integration in new cloud environments and new infrastructure.
Jan 2013 - Mar 2013
-System Administrator /Linux Red Hat in VMware environment
-Perform server installations, upgrades, maintenance.
-Security Servers.
-Developing project with Payment and cards.
Jan 2012 - Dec 2012
-Systems Administrator X Level 3.
-Content Delivery Network (CDN), Server Architecture, Network Monitoring.
-Research and recommend innovative approaches for system administration tasks.
-Verifying hardware, server resources, systems and key processes.
-Ddos Attack testing servers
Jan 2004 - Dec 2011
-System Administrator /Devops
Mar 2018 - Present
Master of Business Administration - MBA
Mar 2018 - Present
Master in Big Data and Business Intelligence
2013 - Present
-Certificate Six Sigma Foundations (PMI)
-Project Portfolio Management Foundations (PMI)
-ITIL Foundation. (Cybrary IT)
-Project Management Professional (PMP) (Cybrary IT)
-Scrum Fundamentals Certificate (SFC) (ScrumStudy)
-Project management with Agile methodologies and Lean approaches. (Miramax IT)
-Cambridge Certificado Linux Associate (CCLA) (Cambridge University)
-Certificate VMware Sales Professional 4 (VSP)
-CloudU Certificado. (Rackspace Cloud)
-Certificate Computer and Hacking Forensics (Cybrary IT)
-Certificate CISA. (Cybrary IT)
-Certification Computer Security Certificate- Security for SMEs (ESET)
-Certificate Introduction To Malware ( Generalitat Valenciana CSIRT-cv)
-Certificate Metasploit Extreme on Kali Linux (Lite Version) (Udemy)
-Certificate Pentesting with BackTrack: Lite version
-Certificate Hacking Academy: Monitoring Transmitted Data (Udemy)
-Computer and Hacking Forensics (CHFI) – Cybrary IT
I have worked with these companies.
With my experience managing projects, let me know how I could help you
With the experience managing projects as a Project Manager in different industries.
Experience managing the projects as a Service Manager with strong skills in communicaction with stakeholdes or third parties.
My background is in infrastructure ,cloud, IT Security and software, using these skills and knowledge in my projects.
If you are interested in hiring my services as a Project Manager, Service Manager or IT Management, please, write me....
European Union
ruben.tejeda(at)rutego.net
Phone Spain: (+34) 627471390
Mobile Ireland: (+353) 899643453